Refund & Cancellation Policy • Go Girlfriend

Effective date: 22 June 2026
Last updated: 22 June 2026

This Refund & Cancellation Policy applies to paid subscriptions to Go Girlfriend, operated by First Kind AI Inc. ("we", "us"). It should be read together with our Terms & Conditions and Billing Policy.

1. Subscriptions

Go Girlfriend is offered on paid Monthly and Yearly plans only. There is no free tier. Subscriptions are billed in advance and renew automatically at the end of each billing period until cancelled.

2. Your statutory rights

Nothing in this policy limits rights you have under mandatory consumer-protection law. Your statutory rights under applicable United States federal and state consumer-protection laws are preserved, and where other consumer-protection laws apply to you, those rights are preserved too.

3. Cancellation

You can cancel at any time from Account → Billing (Manage Subscription). When you cancel:

Auto-renewal is turned off, so you are not charged again.
You keep full access until the end of the billing period you have already paid for. For example, if you cancel partway through a month, your access continues for the rest of that month.
We do not charge a cancellation fee.

4. No refunds

Subscriptions are billed in advance and are non-refundable. We do not give refunds or partial (pro-rated) refunds for time remaining in a billing period, including when you cancel partway through one. If you cancel halfway through a paid period, you are not refunded for the unused days - instead you keep full access until that period ends, and you are simply not billed again.

The only exceptions are:

where a refund is required by applicable consumer-protection law (for example, a major failure of the service); and
a billing error on our side - such as a duplicate charge, or a charge taken after you had already cancelled - which we will always correct.

Any approved correction is issued to the original payment method.

5. How to request a refund

Email [email protected] from the email on your account, with the date and amount of the charge. We aim to respond within 5 business days.

6. Chargebacks

If you believe a charge is wrong, please contact us first - we can usually resolve it faster than your bank. Disputing a charge with your bank before contacting us may result in your account being suspended while the dispute is investigated. See our Billing Policy for more on disputes.

7. Contact

Email: [email protected]